Description
sadism
✦ In depth
All that
All that
you need to know.
The choices we make behind the scenes: materials, processes and details that make the difference when your packages travel.
Free shipping
Always, on every order
Italy
24/48h · BRT
Europe
48/72h · DPD
No minimum order. Tracking included.
Retreat at home
Arcola (SP)
When
Same day if you order in the morning
Where?
Via Aurelia Sud SNC - Arcola (SP)
Wait for confirmation by email before submitting.
Need help?
We answer in 2h working
Email
ecommerce@len-srl.com
Telephone
+39 0187 952305
Mon–Ven · 8:30 -12:30 14:00 -18:00
✦ Frequently asked questions
The answers
That you need.
Everything they ask us before buying. If you don't find your answer, write to us: we answer in the day.
Contact the assistanceWe spend 24/48 working hours on the whole Italian territory. Orders made within 14:00 are generally evaded in the day.
The retirement is generally available on the same working day or, at most, within the next working day. For urgencies you can contact us by phone to check the availability of the quick pickup in about 30 minutes.
Yes, the shipment is always free throughout Italy. For international orders (Europe), the cost is automatically calculated at checkout based on weight and destination.
Yes, we ship across Europe with average delivery time of 48/72 working hours. Costs are calculated at checkout.
We accept returns within 14 days of delivery. The product must be intact and in the original packaging. The return is free in case of defective product.
In case of damage during transport, please contact us within 48 hours by attaching product photos and packaging. We will provide replacement or refund.
We accept credit card payments, PayPal and advance bank transfer.
Yes, you can enter the billing data during checkout and receive the electronic invoice.
No, all prices are VAT excluded unless otherwise stated.
Yes, we offer discounted prices for high quantities. For recurring supplies or important orders you can request a customized quote.
All products listed as available are ready to warehouse and shipped quickly. In case of exhaustion, the times are indicated on the product page.
Do you have an important volume? Ask for a dedicated quote.