It happens. You have 14 days to return the product and receive full refund. No questions, no infinite modules, no passive-aggressive tone.
You have 14 days from the delivery to return the whole product in its packaging. The return shipment is at your expense: you choose the courier and the price.
If you have received a wrong product, damaged or defective we pay for the withdrawal and we send you the right product within 48h. You don't need to give us anything back.
Login to My Account with your credentials. Find all your orders, invoices and made in one place.
From the order you want to return click on "Requests Return". Choose the products and the reason: only 2 minutes.
Receive instructions via email with our address. Reimballa and ship with the courier you prefer.
As soon as the goods arrives, we start immediately with the refund on your payment method. All tracked in the Customer Area.
No problem. Write to us ecommerce@len-srl.com with the order number and we'll take care of it.
By law some products cannot be returned. We tell you here, honestly, before you buy.
Custom or printed boxes on request are not available.
If you opened the original packaging of movies and tapes, the refund can be partial.
For full pallets or orders over €1000 contact us first to agree the procedure.